Frequently Asked Questions
All your answers in one place
Our lead time for manufacturing and delivery of metal hardware products will depend on the complexity of the product, the required quantity, and any customisation needs. We work closely with you to provide accurate estimates and ensure that we meet deadlines and delivery requirements.
We manufacture a wide range of metal hardware products, including brackets, fasteners, fixings, ant caps, hoop iron, nail plates, and other components used in construction. They are all built to meet Australian codes and standards.
We use a variety of materials for our metal hardware, including stainless steel, aluminium, brass, and copper. The material you choose will depend on the specific application, the required strength, durability, and any aesthetic considerations.
All orders are dispatched from our warehouse in Victoria, though a variety of different freight
carriers. Orders placed Monday – Thursday are processed and dispatched within 24 hours.
Orders placed Friday or over the weekend are processed and dispatched the following business day.
*The above table is approximate based on regular delivery times.
Yes – we can usually process a rush order for you for faster delivery. Please contact the team at sales@wilmaplex.com.au.
Please visit our Where to Buy page to find your nearest stockist.
If you are a retailer, we welcome for you to contact our Agent in your state to discuss your requirements and establishing an account.
We do not sell to the public.
Most of our products are certified and tested to the relevant Australian standards where applicable. Check the information on the product page or the Wilmaplex Catalogue for specific standards. For more information contact us at sales@wilmaplex.com.au
The Sub-Floor and Louvre anti-spark vents meet Australian Standards for building in a bushfire prone area. These ranges are manufactured with Bronze mesh with an aperture of 1.95mm (maximum of 2mm aperture).
Ventilation shall be designed in a manner that complies with Section 3.4.1 of the Building Code of Australia.
